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My order was “fulfilled”, what does that mean?

When your order’s status is “fulfilled“, this means that your parcel has been sent out from our warehouse to the courier/post office for processing and will be on its way to you for the final delivery.

IMPORTANT: Note that our shipping timeframes are NOT guaranteed and the shipping timeframe only starts counting when you receive the tracking number and not when the order was placed.

If you have still not received a tracking number after 5 business days, please contact us and our support team will help you with this.

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