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What should I do if the estimated delivery time has passed or my package is delayed?

Usually, the delivery couriers will try their best to meet the estimated shipping time, but unexpected events do happen from time to time. There is a possibility that your order may have been misrouted or re-routed to a different location or that the shipping address was smudged/ripped during the process.

Please check back after a few days and see if there are any updates. If there are none, you may want to get in touch with your courier directly as they will have the latest information to offer. With your tracking number, they will most likely be able to help you.

Note that the estimated time frame of all shipping methods is NOT guaranteed and can always be subjected to delays at any time. If you are still unable to locate your order, please feel free to contact us for further assistance. Should there be an issue, we can open an investigation and assist you further with your delivery issue.

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